CIC Service Centres

If it is necessary to visit the service centres for worker registration applications (except loss or damage of registration card), course and trade test applications, an appointment must be made via hotline (Tel: 2873 1911) or CIC APP.

Applicants can use Octopus, credit card, AlipayHK, WeChat Pay, Apple Pay, Google Pay, BOC Pay, PayMe, or FPS for payment.
For new registration or request for update of photo record, a recent colour photo with clear facial features in plain white background must be provided.
For the lost card replacement application, the applicant must provide the report of lost/stolen property issued by HK Police, and the original HKID, or acknowledgement of application for HKID, or other identity documents with HKID number & photo, such as passport/ Home Return Permit. The expiry date of the replaced registration card remains unchanged.

Workers Registration including New Applications, Renewals, Updates of information, or Replacement of lost or damaged registration cards, can be done electronically through the CIC APP. Successful applicants will receive their registration cards by post without the need of visiting service centres.

Download the CIC App

VIDEO GUIDE: HOW TO Apply for Construction workers registration via CIC APP

OTHER VIDEO GUIDE: PLEASE VISIT CIC YOUTUBE CHANNEL

For other worker registration application methods, please refer to the How to Apply webpage

To ascertain registration particulars of a registered construction workers for the purposes specified under the Construction Workers Registration Ordinance (Cap. 583), please access the Register of Construction Workers on the CIC website (www.cic.hk/wregister).

For enquiries, please contact us through the Workers Registration hotline at 2873 1911 (phone/WhatsApp) or email us at [email protected]. Other enquiries can be made to CIC Hotline 2100 9000, or:

Construction Workers Registration System (CWRS) :	Tel : 2100 9863, Email: [email protected]
Levy :	Tel : 2100 9346
Trade Tests :	Tel : 2100 9000 WhatsApp : 5720 0071 (Chinese) and 5720 0072 (English)
Trade Testing Application :	Download TTOA Mobile App (https://www.cic.hk/eng/main/trade_test_list/downloads/#application/)
Hong Kong Institute of Construction :	Tel : 2100 9000 Email : Campuses (Kowloon Bay Campus, Sheung Shui Campus, Kwai Chung Campus) and Part Time Programmes: [email protected] Admission to Full Time (Short, One-year, Two-year) Programmes: [email protected] Safety Training Programmes: [email protected] Master Class, Building Information Modelling (BIM) Programmes, and Construction Management Programmes: [email protected]
Programme Application System :	https://apps.cic.hk/hkicopas/Login

CIC Service Centre		Service Hour^{(1,2 & 3)}
Kowloon Bay	G/F, 44 Tai Yip Street, Kowloon Bay (Exit A, MTR Kowloon Bay Station) (Map)	9 am – 6 pm Mondays to Fridays Closed Saturdays, Sundays and Public Holidays
Nam Cheong	Shop 6-7, MTR Nam Cheong Station (Opposite to the gates of Exit D within the Station) (Map)

⁽¹⁾ Arrangements on Typhoon Warning Signal No. 8 or above / “Extreme Condition” / Black Rainstorm Warning

On Mondays to Fridays, if the Typhoon Warning Signal No. 8 or above / “Extreme Condition” / Black Rainstorm Warning (“related warning”) is cancelled at or before 2 pm, all CIC Service Centres will resume duty within 2 hours; if the related warning is cancelled or lower after 2 pm, all CIC Service Centres will be closed.

⁽²⁾ All the CIC Service Centres are closed on the following public holidays and specified date(s). We apologise for any inconvenience caused.

18 April 2025 (Good Friday)
21 April 2025 (Easter Monday)
1 May 2025 (Labour Day)
5 May 2025 (The Birthday of the Buddha)
1 July 2025 (Hong Kong Special Administrative Region Establishment Day)
1 October 2025 (National Day)
7 October 2025 (The day following the Chinese Mid-Autumn Festival)
29 October 2025 (Chung Yeung Festival)
25 December 2025 (Christmas Day)
26 December 2025 (The first weekday after Christmas Day)

⁽³⁾ All the CIC Service Centres are closed earlier at 5 pm on the following specified date(s). We apologise for any inconvenience caused.

6 October 2025 (Mid-Autumn Festival)
21 December 2025 (Winter Solstice)
24 December 2025 (Christmas Eve)
31 December 2025 (New Year’s Eve)