CIC Service Centres

If it is necessary to visit the service centres for worker registration applications (except loss or damage of registration card), course and trade test applications, an appointment must be made via CIC hotline (Worker Registration) (Tel: 2100 9000) or CIC APP.

  • Applicants can use Octopus, credit card, AlipayHK, WeChat Pay, Apple Pay, Google Pay, BOC Pay, PayMe, or FPS for payment.
  • For new registration or request for update of photo record, a recent colour photo with clear facial features in plain white background must be provided.
  • For the lost card replacement application, the applicant must provide the report of lost/stolen property issued by HK Police, and the original HKID, or acknowledgement of application for HKID, or other identity documents with HKID number & photo, such as passport/ Home Return Permit. The expiry date of the replaced registration card remains unchanged.

Workers Registration including New Applications, Renewals, Updates of information, or Replacement of lost or damaged registration cards, can be done electronically through the CIC APP. Successful applicants will receive their registration cards by post without the need of visiting service centres. 

Download the CIC App

For other worker registration application methods, please refer to the How to Apply webpage.

To ascertain registration particulars of a registered construction workers for the purposes specified under the Construction Workers Registration Ordinance (Cap. 583), please access the Register of Construction Workers on the CIC website (www.cic.hk/wregister).

For worker registration enquiries, please contact us at CIC Hotline (Worker Registration) 2100 9000 or email us at wro@cic.hk. Other enquiries:

Construction Workers Registration System (CWRS) :Tel : 2100 9863, Email: cwrs_helpdesk@cic.hk
Levy :Tel : 2100 9346
Trade Tests :

Tel : 2100 9000

WhatsApp : 5720 0071 (Chinese) and 5720 0072 (English)

Trade Testing Application :Download TTOA Mobile App (Click Here)
Hong Kong Institute of Construction :

Tel : 2100 9000

Email :  

Campuses (Kowloon Bay Campus, Sheung Shui Campus, Kwai Chung Campus) and Part Time Programmes: training@hkic.edu.hk

Admission to Full Time (Short, One-year, Two-year) Programmes: registry-enquiry@hkic.edu.hk

Safety Training Programmes: STC@hkic.edu.hk

Master Class, Building Information Modelling (BIM) Programmes, and Construction Management Programmes: spdc@hkic.edu.hk

Programme Application System :https://apps.cic.hk/hkicopas/Login
 CIC Service CentreService Hour(1, 2 & 3)
Kowloon BayG/F, 44 Tai Yip Street, Kowloon Bay
(Exit A, MTR Kowloon Bay Station) (Map)
9 am – 6 pm
Mondays to Fridays
Closed Saturdays, Sundays and Public Holidays
Nam Cheong

Shop 6-7, MTR Nam Cheong Station
(Opposite to the gates of Exit D within the Station) (Map)

(1) Arrangements on Typhoon Warning Signal No. 8 or above / “Extreme Condition” / Black Rainstorm Warning

  • On Mondays to Fridays, if the Typhoon Warning Signal No. 8 or above / “Extreme Condition” / Black Rainstorm Warning (“related warning”) is cancelled at or before 2 pm, all CIC Service Centres will resume duty within 2 hours; if the related warning is cancelled or lower after 2 pm, all CIC Service Centres will be closed.

(2) All the CIC Service Centres are closed on the following public holidays and specified date(s). We apologise for any inconvenience caused.

  • 1 October 2026 (National Day)
  • 19 October 2026 (The day following Chung Yeung Festival)
  • 25 December 2026 (Christmas Day)

(3) All the CIC Service Centres are closed early at 5:00 pm on the following specified date(s). We apologise for any inconvenience caused.

  • 22 December 2026 (Winter Solstice)
  • 24 December 2026 (Christmas Eve)
  • 31 December 2026 (New Year’s Eve)
Last Updated: 2026-09-30 18:23:15