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ENHANCEMENT IN TRAINING AND
MONITORING PETER CHAK

Interactive Working at Height Training Ir Peter CHAK graduated from the University of
Hong Kong with an honours degree in Industrial
Apart from providing a safety design and equipment to Engineering. He obtained his MBA at the University
enhance working at height safety, Towngas developed of Hong Kong as well. He has made dedicated
the “Interactive Working at Height Training”. “Interactive commitment and contribution to the engineering feld
Working at Height Training” aims to deliver working at height for years. He is a member of the Institution of Gas
safety knowledge through practical and interactive training Engineers and Managers in the United Kingdom and
methods. The training is conducted in the Health, Safety and is also a Chartered Engineer. He is a Fellow of the
Environment Resources Centre, which is an interactive training Hong Kong Institution of Engineers (HKIE). He was the
area at Towngas headquarters. Immediate response system Chairman of the Manufacturing and Industrial Division
is used for pre-tests, post-tests, surveys, and voting during the of HKIE for 2009/10 and 2010/11, and Council Member
training to evaluate effectiveness and enhance interactions. of HKIE for 2007/08 and 2008/09. In addition, he was
Apart from delivering safety messages, practical usage of fall the Chairman of the Institution of Gas Engineers and
protection equipment is an additional highlight. Different types Managers, Far East District Section for 2011/2012.
of fall protection equipment, including full body safety harness,
transportable temporary anchorage device and others, are Ir CHAK joined Towngas in 1982. He has been actively
located in the centre. Colleagues are required to select and engaged in a wide array of work in gas appliances and
wear appropriate fall protection equipment correctly based pipings installation, customer maintenance services,
on different scenarios randomly selected in the computer. project design and planning, process re-engineering,
Interactive training makes working at height safety training quality management, strategic development, market
more effective and impressive, thus enhance the safety research and development, appliances sales and
awareness of technicians about accident prevention. marketing, etc. At present, he is the Customer
Enquiries and Installation Services Manager of
Towngas, looking after all activities on residential
gas appliances and pipings installation as well as
overseeing the operations of the Customer Service
Hotline (or Call Centre) of the company.

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